Frequently Asked Questions

How To


Is a new Group required to use the service?
  • If you are a patient, the answer is "no", a group is not required (or even possible).
  • Groups are meant for health care providers and family members to keep track of patients.

How do I create a Group?
  • To proceed, you will be asked to create a Group. If you see this button, then click on Add:
  • new group name
  • Next set the details of your group like name and description:
  • new group details
  • Finally, it will show you the group you just created:
  • show new group

How do I add a patient to the list?
  • Here is video on how to do just this:
  • First, press Add:
  • add patient button
  • Then search for the patient:
  • search patient
  • Select a patient from the list:
  • select a patient
  • If this patient is new to you, then you will have to enter the keycode supplied to the patient:
  • enter a keycode
  • Otherwise the patient will show up on your list:
  • view added patient

How do I add a patient not in the system?
  • Here is video on how to do just this:
  • Patients are in the system only if they are registered first.
  • If they are not in there yet, you can enter them in the system, by pressing the Add a new patient link:
  • add new patient link
  • Then enter the patient data by following the directions:
  • add a new patient

How do I add a medication to a patient?
  • There are a two ways to add a medication. One is by clicking the Add Med button or the Quick Add button:
  • add new medication link
  • Here is video on using Quick Add:
  • Here is video on using the simple Add Med function:

How do I edit a patient's medication?
  • Here is video on how to edit a medication:

How do I delete a patient's medication?
  • Here is video on how to delete a medication: