Frequently Asked Questions


What information does MedSafeFdn collect on its customers?
  • In order to verify your identity, we need to maintain information about you, such as your email address, cellphone number, address, and date of birth, and your confidential MedSafeFdn password, username, as well as medications you provide us.
  • We value your privacy just as we value our patients' privacy. For more information about privacy issues at MedSafeFdn, please feel free to contact us.

How do I know that my data is private?
  • The Medication Safety Foundation website uses SSL encryption to protect web traffic. Additionally, your health data on our servers are encrypted.
  • By using the service on MedSafeFdn, you agree to not share your password with another person. You agree to promptly log off from MedSafeFdn when you are finished using the application. For full Terms of Service, please refer to the Terms of Service.

Does MedSafeFdn share my health profile with anyone?
  • MedSafeFdn allows its customers to approve who has access to their data. When someone requests permission to see the data of a patient, that patient will receive an access code which must be provided to the requester to enter into MedSafeFdn's website in order to proceed.
  • Customers can review who has access to their health information, and revoke or grant access when they wish.
  • MedSafeFdn will not disclose your confidential information to any third-party unless such a disclosure is required or authorized by law.